Sureline

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Terms and Conditions

Sureline Website - Terms and Conditions

1. Acceptance of Terms:

By accessing and using the Sureline website ("the Website"), you ("the User") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use1 the Website. Sureline reserves the right to modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the2 revised Terms.

2. Use of the Website:

Permitted Use: The Website is intended for informational and transactional purposes related to Sureline's products and services. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use3 and enjoyment of, the Website by any third party.
Prohibited4 Use: You must not:
- Use the Website to transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable5 material of any kind.
- Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or6 entity.
- Interfere with or disrupt7 the Website or servers or networks connected to the Website.
- Attempt to gain unauthorized access to any portion of the Website or any other systems or networks connected to8 the Website.
- Use any robot, spider, scraper, or other automated means to access the Website for any purpose without9 our express written permission.
- Distribute viruses or other harmful computer code.
Account Registration: if account registration is offered, You agree to provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of10 your account credentials and for all activities that occur under your account.

3. Intellectual Property:

All content on the11 Website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Sureline or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative12 works from any content on the Website without13 the express written permission of Sureline.

4. Products and Services:

Sureline makes every effort to ensure the accuracy of product and service information on the Website. However, we do not warrant that product descriptions, pricing, or other content are accurate, complete, reliable, current, or error-free.
Product availability is subject to change without notice.
Sureline reserves the right to modify or discontinue any product or service at any time without notice.
All sales are subject to Sureline's sales terms and conditions, which will be provided at the time of purchase.

5. Disclaimer of Warranties:

The Website and its content are provided "as is" and "as available" without any warranties of any kind,14 either express or implied.15
Sureline disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.16
Sureline does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.17

6. Limitation of Liability:

In no event shall18 Sureline be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website, including but not limited to, damages19 for loss of profits, data, or other intangible20 losses, even if Sureline has been advised of the possibility of such damages.
The maximum liability of Sureline, for any reason, will be the amount paid by the user to Sureline for the product or service that gave rise to the liability.

7. Links to Third-Party Websites:

The Website may contain links to third-party websites that are not owned or controlled by21 Sureline.
Sureline is not responsible for the content or privacy practices of any third-party websites.
Your use of third-party websites is at your22 own risk.

8. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its23 conflict of law principles.
Any legal action or proceeding arising out of or relating to these Terms24 shall be brought exclusively in a court of competent jurisdiction in [Your Jurisdiction].

9. Indemnification:

You agree to indemnify and hold Sureline harmless from any claims, damages, or expenses, including reasonable attorneys' fees, arising out of or in connection with your25 use of the Website or your breach of these26 Terms.

10. Severability:

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and27 effect.

11. Entire Agreement:

These Terms constitute the entire agreement between you and28 Sureline with respect to the use of the Website.

12. Contact Information:

If you have any questions about these Terms, please contact us at: support@surelinefoam.in

13. Shipping and Returns:

Shipping and return policies will be listed on a seperate page, and are incorporated by reference.

14. Privacy Policy:

The Sureline Privacy Policy is incorporated by reference, and can be found on a seperate page.

Return and Refund Policy

Sureline Refund Policy

1. Return Period:

You have 7 days from the date of delivery to initiate a return for a refund.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Certain items may not be eligible for return due to hygiene reasons or other restrictions. These exceptions will be clearly indicated on the product page.

2. Initiating a Return:

To initiate a return, please contact our customer support team at [Your Contact Email/Phone Number] with your order number and reason for return.
We will provide you with instructions on how to return the item.
You are responsible for the return shipping costs, unless the return is due to our error (e.g., defective product, incorrect item shipped).
We recommend using a trackable shipping service and insuring your return, as we cannot be responsible for lost or damaged returns.

3. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days of approval.
Refund times may vary depending on your payment provider.
We will refund the cost of the product. Shipping costs are non-refundable, unless the return is due to our error.

4. Exceptions:

Certain items, such as downloadable software, personalized items, or perishable goods, may not be eligible for refunds.
If you receive a defective or damaged item, please contact us immediately, and we will arrange for a replacement or refund.
If a package is refused or undeliverable and returned to us, the shipping costs will be deducted from the refund.

5. Payment Gateway Compliance:

All refunds will be processed through the original payment gateway used for the purchase.
We adhere to the refund policies and processing times of our payment gateway provider.

6. Google Merchant Center Compliance:

We are committed to providing a transparent and fair refund policy that complies with Google Merchant Center guidelines.
We will clearly display our refund policy on our website and ensure that it is easily accessible to customers.

7. Contact Us:

If you have any questions about our Refund Policy, please contact us at: support@surelinefoam.in

Terms and Conditions

Sureline Website - Terms and Conditions

Return and Refund Policy

Sureline Refund Policy

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